Strategic Operations Manager (Edtech)

TL;DR

Strategic Operations Manager (Edtech): Driving operational scalability and technology integration for education and faith-based payment solutions with an accent on process mapping, automation, and cross-functional collaboration. Focus on identifying operational inefficiencies, designing scalable AI-enabled workflows, and translating data insights into system enhancements.

Location: Lincoln, NE

Salary: $120,000–$160,000

Company

hirify.global provides payment technology, education services, and learning management solutions to thousands of higher education institutions, K-12 schools, and churches globally.

What you will do

• Assess operational workflows using data analysis, process mapping, and stakeholder interviews to eliminate inefficiencies.
• Develop and prioritize improvement initiatives with clear success metrics and projected impact on service delivery.
• Design and implement scalable operational solutions to increase capacity without increasing manual headcount.
• Partner with technical teams to deliver automation and AI-enabled workflows aligned with operational needs.
• Evaluate emerging technologies and tools to deliver measurable business value and long-term effectiveness.
• Establish operational standards and documentation, including playbooks and best practices.

Requirements

• Bachelor’s degree in computer science, information systems, engineering, business administration, or a related field.
• 6–8 years of progressive experience in operational improvement and technology-enabled process design.
• Experience working with automation tools, AI/ML capabilities, or system integrations in a business environment.
• Must be based in or able to work from Lincoln, NE.
• Proven ability to manage complex initiatives across multiple stakeholders and functions.

Nice to have

• Advanced degree.
• Experience in K–12 education technology, tuition management, or financial aid administration.
• Background in software development, systems implementation, or technical product collaboration.
• Knowledge of enterprise integration practices, API-based workflows, and data movement across systems.

Culture & Benefits

• Comprehensive health package including medical, dental, vision, HSA, and FSA.
• Financial incentives: 401K, student loan repayment, and employee stock purchase program.
• Generous earned time off and a robust wellness program.
• Professional development through tuition reimbursement and performance-based incentive pay.