Inside Sales Agent (SaaS)

TL;DR

Inside Sales Agent (SaaS): Managing the end-to-end sales and consultative lifecycle for English-speaking trial users with an accent on inbound conversion and pipeline health. Focus on consultative selling to convert trial users into paying customers and driving Monthly Recurring Revenue.

Location: Hybrid in Berlin

Company

A fast-growing SaaS startup empowering vacation rental hosts to manage their properties efficiently as part of the HomeToGo Group.

What you will do

• Convert active trial users into paying customers through tailored consultations and needs assessments.
• Manage high-volume outbound touchpoints (approx. 50 per day) via phone and email.
• Educate customers on platform navigation and resolve technical issues to ensure smooth onboarding.
• Develop email templates and help center articles to optimize internal sales processes.
• Take full ownership of revenue targets, including MRR and trial-to-paying conversion rates.

Requirements

• Fluent English proficiency (required).
• Must be based in Berlin (hybrid role).
• At least 2+ years of experience in B2B SaaS sales, customer operations, or customer-facing roles.
• Tech-savvy mindset with experience using CRM systems (ideally Pipedrive) and telephony apps (Aircall).
• Proven ability in consultative selling with a focus on customer happiness and revenue metrics.

Nice to have

• Professional proficiency in a second European language (e.g., Portuguese, German, Spanish, French, Italian, Dutch, Croatian, or Greek).

Culture & Benefits

• Competitive base salary combined with an uncapped commission scheme.
• 100% inbound lead flow with no requirement for cold calling.
• Hybrid work flexibility and the option for up to 3 months of workation per year within the EU.
• Generous leave policy starting at 27 vacation days, increasing up to 32 based on tenure.
• Investment in growth via mentorship, German language classes, and continuous sales coaching.
• Wellbeing perks including a dog-friendly office and Wellhub (Gympass) contribution.

Hiring process

• Initial 30–45 minute screening call with a Recruiter.
• 45-minute interview with the Hiring Manager focusing on sales skills and tech competencies.
• 30-minute culture fit call with future team members and stakeholders.