Sr. Manager, Claims Operations (Fintech)

TL;DR

Sr. Manager, Claims Operations (Fintech): Refining and scaling the operational backbone of the end-to-end claims lifecycle for Cyber and Executive Risk products with an accent on process design, vendor governance, and data integrity. Focus on architecting a Gen-AI–enabled future and implementing scalable operational frameworks to improve cycle time and financial integrity.

Location: Remote (Must be based in the United States)

Salary: $126,000–$190,000 per year

Company

hirify.global is an Active Insurance provider combining comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate digital risks.

What you will do

• Own the claims operating model and day-to-day enablement across the entire lifecycle, from intake to closure.
• Manage carrier partner reporting and the production of accurate, timely claims bordereaux (BDX).
• Lead the implementation and governance of global loss funds and claims payment enablement.
• Partner with Product and Engineering to automate manual processes and implement Gen-AI use cases.
• Establish operational controls and maintain audit readiness for regulatory and internal compliance.
• Directly lead, manage, and develop a team of Claims Operations Associates.

Requirements

• 10+ years of experience in claims operations, shared services, or claims transformation within P&C insurance or MGA/TPA environment.
• 5+ years of experience directly managing and scaling teams in a fast-paced environment.
• Experience with modern claims management systems and optimizing proprietary internal tools.
• Strong program management skills and experience governing external stakeholders (carriers, TPAs, vendors).
• Deep understanding of claims data, financial flows, and bordereaux reporting.
• Must be based in the United States.

Culture & Benefits

• Remote-first, highly inclusive culture centered on the mission to Protect the Unprotected.
• 100% medical, dental, and vision coverage.
• Flexible PTO policy.
• Annual home office stipend and WeWork access.
• Mental and physical health wellness programs (One Medical, Headspace, Wellhub).