Digital Trading Assistant (Ecommerce)

TL;DR

Digital Trading Assistant (Ecommerce): Supporting the management and optimization of hirify.global websites across devices with an accent on site merchandising, search optimization, and customer journey enhancement. Focus on interpreting performance data to drive conversion and coordinating trade events to maximize business performance.

Location: Must be based in London, UK (hybrid: at least 3 days a week in the office)

Company

Global online fashion retailer dedicated to providing a creative and inclusive platform for fashion lovers worldwide.

What you will do

• Manage day-to-day site merchandising and search optimization across all devices.
• Produce and analyze trade reports to track customer engagement and identify onsite experience opportunities.
• Optimize category navigation and search configurations across various markets to enhance the customer journey.
• Coordinate homepage, promo, and CRM processes through close collaboration with stakeholders.
• Support the rollout of new digital products, features, and campaign launches.

Requirements

• Strong organizational and coordination skills.
• Analytical skills with a keen eye for detail to troubleshoot and identify issues.
• Competence in working within technology-based environments.
• Commercial awareness and a customer-obsessed mindset.
• Excellent communication and presentation skills.
• Must be based in London, UK to meet the hybrid office requirement.

Nice to have

• Experience using online merchandising systems.

Culture & Benefits

• Exclusive employee discount and access to sample sales.
• 25 days paid annual leave plus one additional celebration day.
• Private medical care scheme and matched pension contributions up to 5%.
• Summer Hours: finish at 3pm on Fridays during June, July, and August.
• Free shuttlebus service for employees based in the Leavesden office.
• Access to personalized learning and agile career development experiences.