Senior Account Manager (Marketing)

TL;DR

Senior Account Manager (Marketing): Managing the complete client lifecycle from qualifying inbound leads and closing deals to onboarding and account growth with an accent on revenue retention and scope management. Focus on developing detailed SOWs, identifying upsell opportunities, and maintaining high client satisfaction.

Location: Fully remote (possibility to work from anywhere). Mentioned target regions: South Africa, Argentina, Brazil, Mexico, Spain.

Company

Creative agency building performance-first creative systems for some of the world's largest brands.

What you will do

• Qualify inbound opportunities and develop SOWs covering pricing, scope, and timeline
• Sell and close deals with executive support from the founders
• Lead internal and client kickoff calls and serve as the primary point of contact
• Manage client expectations, resolve issues, and navigate budget conversations
• Identify and close upsell and renewal opportunities to grow account value
• Maintain CRM accuracy and revenue forecasts to align with delivery and finance teams

Requirements

• Experience owning the full client arc from sales and scoping to long-term account management
• Ability to protect delivery teams from scope creep while identifying expansion opportunities
• Proficiency in creating specific, unambiguous SOWs aligned with delivery capabilities
• Experience preparing and presenting Quarterly Business Review (QBR) decks to clients

Culture & Benefits

• Unlimited Time Off and Sick Days
• Flexible working hours
• Fully remote work environment with global pods
• High opportunity for professional growth