L&D Specialist (Insurtech)

TL;DR

L&D Specialist (Insurtech): Designing and executing employee engagement, learning, and culture programs to improve organizational capability and performance with an accent on practical execution. Focus on managing the learning calendar, coordinating technical and soft skills training, and running onboarding culture sessions.

Location: On-site in Bandar Utama, Petaling Jaya, Selangor, Malaysia

Company

A leading insurance platform in Southeast Asia digitizing the industry and integrating AI into its applications to serve over 8 million users.

What you will do

• Manage the company-wide engagement and learning calendar, including townhalls, festive events, and internal campaigns.
• Plan and execute end-to-end engagement programs to ensure a positive employee experience and high participation.
• Coordinate learning programs across technical, soft skills, and leadership topics with internal stakeholders and external trainers.
• Run onboarding culture sessions to introduce new hires to company values, expectations, and ways of working.
• Maintain training logistics, including scheduling, attendance tracking, and effectiveness measurement.
• Partner with People Ops and leadership to embed culture, feedback, and recognition into daily practices.

Requirements

• Experience in learning & development, employee engagement, culture, or HR program roles.
• Must be based in or able to work on-site in Malaysia.
• Strong execution and coordination skills with the ability to manage multiple programs simultaneously.
• Proficiency with calendars, trackers, spreadsheets, and basic HR systems (LMS/HRIS).
• Clear communication and facilitation skills, particularly in group settings.
• High ownership and energy to operate effectively in a fast-moving environment.