Regional Technical Manager (Engineering)

TL;DR

Regional Technical Manager (Engineering): Delivering professional subsidence and building surveying services for domestic and commercial insurance claims with an accent on structural damage assessment and technical problem-solving. Focus on managing a regional portfolio, driving claims to resolution, and collaborating with stakeholders to ensure fair outcomes for policyholders.

Location: Must be based in the United Kingdom. This is a home-based role with travel required within the region.

Company

A specialist professional services and technology firm partnering with global insurance and highly regulated businesses to manage risk and transform core processes.

What you will do

• Deliver professional subsidence and building surveying services for domestic and commercial insurance claims.
• Manage a personal portfolio of claims to meet business goals and service level agreements.
• Visit damaged properties to assess structural issues, diagnose causes, and determine reinstatement requirements.
• Collaborate with policyholders, loss adjusters, local authorities, and contractors to drive timely resolutions.
• Maintain accurate and detailed records within the claims management system.
• Support colleagues across the UK and contribute to a culture of shared technical expertise.

Requirements

• Degree in Civil Engineering, Structural Engineering, Building Surveying, or a related discipline.
• Must be based in the United Kingdom.
• Strong communication and articulation skills.
• Ability to work in a fast-paced and changing environment.
• Proficiency in reporting and numeracy.
• Commitment to treating customers fairly and maintaining high service quality.

Culture & Benefits

• Pension scheme with 5% employer contribution.
• 25 days of annual leave, increasing with tenure.
• Life assurance (4x salary) and cycle-to-work scheme.
• Access to the hirify.global Innovation Lab and leadership training programmes.
• Comprehensive wellbeing support including a 24/7 confidential helpline and discounts with UK retailers.
• Flexible working policies and inclusive support for personal life events.

Hiring process

• Initial phone call.
• Interview.
• Offer.