Assistant File Handler (Industrial Disease)

TL;DR

Assistant File Handler (Industrial Disease): Supporting a Lead File Handler in managing a caseload of industrial disease and personal injury claims with an accent on case progression and litigation compliance. Focus on drafting court documents, analyzing evidence, and ensuring adherence to client SLAs and court directions.

Location: Hybrid (Bolton, UK)

Company

hirify.global (Keoghs) is a leading provider of legal and claims solutions to the insurance sector, utilizing proprietary AI technology to optimize the claims handling process.

What you will do

• Support the Lead File Handler in progressing complex disease litigation and RTA claims.
• Draft court documents and prepare bundles for case resolution.
• Perform negotiations and attend telephone hearings.
• Analyze evidence and liaise with Counsel and experts.
• Ensure strict compliance with client SLAs, court directions, and SRA regulations.
• Maintain management information (MI) and achieve chargeable targets.

Requirements

• Experience in claims handling (either pre-litigation or litigated).
• Solid understanding of the litigation process.
• Ability to work effectively under the instruction of a Lead File Handler.
• Awareness of the disease market and current legal developments.
• Strong attention to detail and ability to meet deadlines.
• Must be based in or able to work from the Bolton office.

Culture & Benefits

• Family cover Private Medical Insurance (Bupa).
• 25 days holiday per year with options to buy or sell 3 days.
• WeCare 24/7 support including online GP and mental health resources.
• Pension contribution (5% Employee / 3% Employer).
• Death in Service and Critical Illness Cover.
• Additional perks: Cycle to Work, Tech Scheme, and Gym Flex.

Hiring process

• Initial phone call and CV review.
• Case study evaluation.
• Final interview and offer.