Account Supervisor (Pharma Agency)

TL;DR

Account Supervisor (Pharma Agency): Managing medical device brands and client relationships with an accent on strategic counsel, project delivery, and cross-functional collaboration. Focus on driving brand growth, interpreting regulatory feedback, and managing complex digital campaigns within the pharmaceutical and med-device sectors.

Location: Must be based in the US or Canada (Philadelphia, New York, Washington DC, Chicago, Boston, or Toronto).

Salary: $100,000 – $115,000 per year.

Company

hirify.global is a purpose-driven healthcare agency dedicated to improving patient outcomes through integrated advisory, medical, and marketing solutions.

What you will do

• Manage two medical device brands, building and sustaining strong client relationships.
• Provide confident counsel on client inquiries and demonstrate fluency in agency capabilities.
• Communicate brand objectives to the agency team and interpret medical/regulatory/legal feedback.
• Oversee the development of congress materials, email campaigns, social media, and digital projects.
• Document scope requests, author project briefs, and write Statements of Work (SOWs).
• Partner with leadership to monitor revenue, profit, and identify growth opportunities within accounts.

Requirements

• 5+ years of experience managing client relationships in a pharma agency environment.
• Proven background in digital tactics and pharmaceutical marketing (HCP/DTC).
• Demonstrated ability to collaborate across functions and project teams.
• Strong verbal and written communication skills.
• Ability to work in a dynamic, fast-paced environment.

Nice to have

• Experience managing pharma brand launches in rare disease.

Culture & Benefits

• Comprehensive 401K plan with 4% employer match (immediately vested).
• Flexible working arrangements including hybrid and remote options.
• 20 vacation days, 9 public holidays, plus gifted end-of-year holidays and Summer Friday finishes.
• Enhanced maternity, paternity, family leave, and fertility policies.
• Access to continuous professional development, on-demand training, and global mobility opportunities.
• Inclusive culture with six active Employee Network Groups.