Account Supervisor (Pharma Agency, Digital)

TL;DR

Account Supervisor (Pharma Agency, Digital): Managing client services team and campaign processes from inception to completion with an accent on omni-channel engagement and client relationship building. Focus on providing confident counsel on client inquiries, developing proficiency in the client's market, and identifying potential growth opportunities.

Location: Philadelphia, PA / New York, NY / Washington DC / Chicago, IL / Toronto, ON / Boston, MA. Flexible working arrangements, including hybrid and remote work.

Salary: $100,000 - $115,000 a year

Company

hirify.global ensures every patient is identified, treated, supported, and cared for by bringing together Advisory, Medical, and Marketing teams.

What you will do

• Manage full omni-channel engagement.
• Build and sustain relationships with key clients grounded in an understanding of their business goals.
• Effectively communicate the brand’s business objectives to the agency team.
• Manage Congress/Conference materials, email campaigns, social media, video, and digital projects.
• Support finance and forecasting.
• Partner with delivery and account leadership to monitor revenue and profit and mitigate risks.

Requirements

• 5+ years of experience managing client relationships in a pharma agency environment with a background in digital tactics.
• Experience in pharmaceutical marketing is required (HCP/DTC).
• Proven ability to collaborate across functions and project teams in a dynamic environment.
• Experience in managing pharma brand launch in rare disease is preferred.
• Demonstrated verbal and written communication skills.

Culture & Benefits

• Receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans.
• Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year.
• Receive 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.
• Access free counselling through our employee assistance program and personalized health support.
• Benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.