Enterprise Account Manager (Clinical Outcome Assessments)

TL;DR

Enterprise Account Manager (Clinical Outcome Assessments): Developing and managing strategic relationships with top-20 pharmaceutical companies for COA solutions with an accent on multi-year agreement structuring and complex commercial engagement. Focus on navigating multi-stakeholder procurement processes, building account plans based on clinical trial portfolios, and coordinating co-sell activities with strategic partners.

Location: Must be based in the USA, UK, or Canada

Salary: $108,300–$159,767

Company

A global leader in science, education, and publishing, driving breakthroughs and innovation for over 200 years.

What you will do

• Develop and manage senior-level relationships with procurement and clinical development stakeholders at top-20 pharmaceutical companies.
• Build and execute account plans aligned with customer trial portfolios and clinical priorities.
• Lead complex commercial engagements from qualification through negotiation and contract closure.
• Coordinate with strategic delivery partners to manage hirify.global's commercial position on enterprise accounts.
• Provide accurate pipeline reporting and market intelligence via Salesforce.
• Represent the organization at senior levels and industry conferences.

Requirements

• Bachelor's degree or equivalent professional experience.
• 5+ years of experience in enterprise sales or strategic account management within the pharmaceutical, life sciences, or clinical research industry.
• Proven track record of closing significant multi-year agreements with large pharmaceutical organizations.
• Experience navigating complex multi-stakeholder procurement processes.
• Consultative selling capability with strong negotiation skills at senior levels.
• Proficiency with Salesforce or equivalent CRM systems.

Nice to have

• MBA or postgraduate degree in life sciences or business.
• Direct experience in COA, eCOA, or clinical trial services.
• Existing relationships within top-20 pharmaceutical procurement or clinical development.
• Knowledge of the eCOA market landscape and competitive dynamics.
• Fluency in additional European or Asian languages.

Culture & Benefits

• Commitment to fair, transparent pay and comprehensive benefits.
• Meeting-free Friday afternoons to support focus time and professional development.
• Robust employee programming to foster community and internal mobility.
• Culture that values bold ideas, diverse perspectives, and continuous learning.