Quality Assurance & Compliance Monitoring Controller – Systems Specialist (Aviation)

TL;DR

Quality Assurance & Compliance Monitoring Controller – Systems Specialist (Aviation): Administering and configuring Safety and Quality systems to ensure stable and compliant operations with an accent on user access management, system configuration, and global governance standards. Focus on executing system changes, maintaining data integrity, and providing technical support for a global user base.

Location: Hybrid (United Kingdom). Must be able to attend the designated training centre during onboarding and be present in the office in Burgess Hill or Gatwick as needed for meetings and projects.

Company

A global leader in simulation, training, and mission readiness for the aviation industry, dedicated to making the world a safer place.

What you will do

• Administer and configure Safety and Quality systems (e.g., Centrik), managing workflows, fields, and templates according to governance standards.
• Manage user provisioning, role-based access, and permissions, ensuring strict adherence to security and segregation-of-duties policies.
• Execute approved system changes and updates, supporting testing and validation activities within formal change management processes.
• Monitor system data for accuracy and consistency, performing routine validation and data clean-up to ensure high integrity.
• Maintain detailed system administration documentation, including user guides and standard operating procedures.
• Provide structured technical support and troubleshooting for global users across various business segments.

Requirements

• Experience administering enterprise systems within regulated environments such as Safety, Quality, or Compliance.
• Strong understanding of user access management, role-based permissions, and basic information security principles.
• Hands-on experience with workflow-driven systems and system parameter management.
• Familiarity with controlled change management processes and system governance frameworks.
• Working knowledge of data quality principles and validation techniques.
• Knowledge of Quality Management Systems (QMS) and audit tools.

Nice to have

• Experience within an airline or aviation training organization.
• Familiarity with aviation regulations such as EASA Part ORA, Part FCL, or Part FSTD.
• Understanding of Safety Management Systems (SMS).

Culture & Benefits

• Purpose-driven work environment focused on aviation safety and innovation.
• Collaborative culture that encourages bold ideas and professional growth.
• Flexible work arrangement that does not require daily office attendance after onboarding.
• Opportunity to support a global user community within a large-scale corporate structure.