Moderator Of Orders Feed (Customer Service)

TL;DR

Moderator Of Orders Feed (Customer Service): Monitoring and moderating the orders feed to ensure service rules are followed with an accent on content removal and user blocking. Focus on maintaining platform safety by removing inappropriate content and labeling datasets for system improvement.

Location: Fully remote (Tunisia)

Company

hirify.global is a global tech company providing ride-hailing, freight, and delivery services across 48 countries.

What you will do

• Monitor the moderation system to ensure compliance with service rules.
• Block users who violate platform policies.
• Remove inappropriate content, including adult nudity, illegal goods, bullying, and hate speech.
• Track and document inappropriate orders in Google Sheets.
• Develop and maintain censorship word lists.
• Perform labeling on various datasets.

Requirements

• Native proficiency in Arabic (Moroccan dialect) and French.
• English: B2 level required.
• Must be based in Tunisia.
• Confident PC user with a laptop/PC and stable internet connection.
• Strong cultural background.

Culture & Benefits

• Fully remote work arrangement.
• Full-time employment.
• Opportunity to be part of a global mission to challenge injustice and impact 1 billion lives.