Solution Advisor (EHS)

TL;DR

Solution Advisor (EHS): Driving customer success by providing deep product expertise, training, and consultative support for an EHS+ platform with an accent on product adoption and best-practice recommendations. Focus on delivering structured guidance, conducting customer health checks, and bridging the gap between technical product capabilities and customer business needs.

Location: Remote (Canada)

Company

hirify.global is a market leader in EHS+ software, helping organizations prevent risks across environmental management, employee health, safety, quality, and sustainability.

What you will do

• Provide product and application expertise to customers through structured guidance and best-practice recommendations.
• Develop and deliver training sessions, workshops, and webinars focused on product functionality and use cases.
• Participate in customer health checks to help drive adoption, efficiency, and long-term success.
• Create internal training materials for the Customer Success Team to strengthen product knowledge.
• Collaborate with Product, Support, and Customer Success teams to ensure consistent product messaging.
• Serve as a subject matter expert on application features and configuration options.

Requirements

• Must be based in Canada.
• At least 3 years of experience as a Professional Services Consultant managing multiple complex customers.
• University degree in occupational health & safety, industrial hygiene, environmental management, science, business administration, or computer science.
• Strong ability to translate complex technical concepts into clear, customer-friendly guidance.
• Excellent communication and presentation skills for working directly with clients.
• Proven experience delivering customer training or professional services engagements.

Culture & Benefits

• Remote working environment with a home office and monthly internet allowance.
• Competitive health benefits, dental plans, and retirement savings plans (RRSP, 401K).
• Annual fitness allowance and mental health support via Calm and Talkspace.
• Continuous learning opportunities via Udemy and internal training programs.
• Values-driven, performance-oriented, and growth-focused culture.