Operations & Order Management Coordinator

TL;DR

Operations & Order Management Coordinator (Administration): Managing the end-to-end lifecycle of client orders from verification to final invoicing with an accent on financial checks, supplier coordination, and cross-platform data accuracy. Focus on maintaining profitability targets, coordinating delivery schedules, and ensuring seamless operational handovers.

Location: Remote (Timezone: Must align with Leeds, UK business hours, 8:00 AM to 5:00 PM)

Company

hirify.global is an outsourcing firm providing specialized administrative and operational support for diverse business clients.

What you will do

• Process and log new client orders accurately across Smartsheet, Pipedrive, Eworks, Xero, and Sales to Invoice.
• Conduct financial and account checks, reviewing retention clauses, deposit requirements, and payment approvals.
• Raise and manage supplier purchase orders, source alternative products for shortages, and monitor lead times.
• Coordinate delivery schedules, job assignments, and operational handovers with internal teams.
• Finalize invoicing in Xero and set up recurring invoices for rental and maintenance contracts.
• Maintain meticulous tracking records and operational checklists to ensure compliance with SOPs.

Requirements

• Proven background in an administrative, operations, or project coordination role.
• Elite attention to detail with the ability to manage multiple live orders simultaneously.
• Ability to work across several software platforms concurrently and pick up new tools quickly.
• Strong written and verbal communication skills for daily liaison with clients and suppliers.
• Comfort with basic financial processes, including invoicing and cost-checking.
• Availability to work flexible hours between 8:00 AM and 5:00 PM Leeds, UK time.

Nice to have

• Hands-on experience with Eworks, Xero, Pipedrive, or Smartsheet.
• Experience in interior design, horticulture, facilities, or product-based business operations.
• Familiarity with purchase order (PO) processing and supplier management.

Culture & Benefits

• Permanent work from home arrangement.
• Culture based on refreshingly honest and proactive communication.
• Detail-obsessed and process-oriented environment.
• Immediate hiring process.