Senior Technical Product Manager (Healthcare)

TL;DR

Senior Technical Product Manager (Healthcare): Leading the design and execution of a test-and-learn framework for patient communication across multi-channel outreach with an accent on A/B testing and data-driven optimization. Focus on scaling agentic AI-powered outreach systems to improve patient engagement, enrollment, and retention outcomes.

Location: Must be based in the United States (Remote)

What you will do

• Own and evolve the end-to-end experimentation and test-and-learn infrastructure for patient engagement and outreach.
• Design and execute high-volume A/B tests across SMS, voice, email, and mail channels.
• Optimize agentic AI-driven outreach systems through continuous testing, iteration, and performance tuning.
• Define hypotheses, success metrics, and product requirements with clear business rationale and data-driven validation.
• Partner with analytics, engineering, and QA teams to ensure the reliability and scalability of AI-powered solutions.
• Collaborate with stakeholders to define roadmaps balancing innovation, risk, and measurable patient outcomes.

Requirements

• 8+ years of product management experience in SaaS, healthcare technology, or technology-enabled services.
• 5+ years of hands-on experience managing large-scale A/B testing or experimentation programs.
• Expertise in multi-channel customer or patient engagement optimization.
• Experience optimizing conversational or agentic AI systems, including prompt tuning and workflow refinement.
• Strong analytical skills in experimental design and statistical interpretation.
• Must be based in the United States.

Nice to have

• Knowledge of SQL and understanding of healthcare or clinical data structures.
• Familiarity with tools such as Amplitude, Mixpanel, Optimizely, or Braze.
• Prior experience in healthcare or patient engagement products.

Culture & Benefits

• Fully remote work flexibility within the United States.
• Competitive compensation with equity and stock option opportunities.
• Comprehensive health, dental, and vision insurance with strong employer contribution.
• 401(k) retirement plan with employer matching.
• Generous PTO, paid holidays, and paid volunteer days.
• Paid parental leave and long-term sabbatical opportunities.