Senior Director, Network Reliability (Infrastructure)

TL;DR

Senior Director, Network Reliability (Infrastructure): Leading the modernization of global network infrastructure by transitioning from manual operations to an engineering-driven "network as code" model with an accent on scalability, automation, and reliability. Focus on rebuilding the network team, implementing IaC pipelines, and stabilizing multi-DC production environments.

Location: Remote within the United States (Hybrid if residing within 50 miles of San Ramon, CA, requiring 3 days a week in office)

Salary: $135,900 - $448,300 USD

Company

hirify.global is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

What you will do

• Take full ownership of the global network environment across data centers and cloud footprints.
• Lead the transition from "click-ops" to an engineering-driven operating model using network as code and automation.
• Build and scale a high-performance engineering team, providing mentorship and creating clear career growth pathways.
• Develop and execute a technical roadmap for config management, drift detection, and network observability.
• Collaborate cross-functionally with infrastructure, software engineering, security, and SRE organizations.
• Maintain a player-coach approach, staying close to technical work while enabling the team to make independent decisions.

Requirements

• 10+ years of experience leading global teams in multi-DC, mission-critical production environments.
• Deep expertise in modern DC networking, including OSPF, EVPN, VXLAN, Cisco Nexus, and NX-OS.
• Experience in hybrid cloud environments with a specific focus on GCP workloads.
• Proven success building network automation and IaC using Ansible, Terraform, Python, Git, and CI/CD.
• Experience supporting Kubernetes, AI, and GPU workloads.
• Bachelor's degree in computer science, engineering, or a related field.

Culture & Benefits

• 100% coverage of the employee portion of health, dental, and vision insurance from day one.
• 401k saving plan with employer matching.
• Generous employee stock purchase plan and annual performance bonuses.
• Paid Time Off, company-paid holidays, and 12 weeks of paid parental leave.
• Access to a personalized mental health support platform including therapy and coaching.