Staff Product Manager (AI)

TL;DR

Staff Product Manager (AI): Building a native residential CRM layer within hirify.global to handle lead management and follow-ups with an accent on AI-first product design. Focus on integrating AI-powered voice agents and SMS outreach to reduce manual coordination and increase revenue.

Location: Remote (Must be based in the United States)

Salary: $168,200 – $224,900 USD

Company

hirify.global is the leading platform for residential home services, providing tools for scheduling, dispatch, job booking, and marketing.

What you will do

• Define and execute the product roadmap for Residential CRM, from core data models to AI-powered GTM features.
• Lead direct customer discovery with residential contractors, CSRs, and office managers.
• Develop pricing and packaging strategies for AI-enabled products in partnership with finance and product marketing.
• Collaborate with marketing on positioning, launch strategy, and go-to-market execution.
• Establish customer enablement and onboarding models to optimize time-to-value.
• Partner with sales and customer success to refine the commercial motion and improve conversion and retention.

Requirements

• 7+ years of experience in product management with a track record of scaling products from zero.
• Deep expertise in CRM, marketing automation, or customer lifecycle products.
• A strong, practical point of view on AI-first product design.
• Background in vertical SaaS or serving mid-market/enterprise customers in high-volume transactional environments.
• Must be based in the United States.

Culture & Benefits

• Flexible time off with comprehensive onboarding and leadership training.
• Company-paid medical, dental, and vision insurance (including 100% employer-paid options).
• Financial benefits including 401k match, FSA, and HSA.
• Extensive family support: parental leave and up to $20k in fertility services (IUI/IVF).
• Additional perks such as pet insurance, legal advisory services, and financial planning tools.