Outdoor Planning And Service Executive

TL;DR

Outdoor Planning and Service Executive (Commercial Operations): Managing customer orders and campaign delivery processes with an accent on accuracy, inventory management, and stakeholder communication. Focus on ensuring seamless end-to-end customer experiences, processing bookings, and providing post-campaign analytics within a fast-paced media environment.

Location: Must be based in London, UK (Hybrid: minimum 3 days per week in office)

Company

A leading media and entertainment company dedicated to delivering world-class advertising partnerships and audience experiences.

What you will do

• Manage customer orders and email communications promptly and accurately.
• Provide inventory availability details to sales teams and external clients.
• Collaborate with finance and fulfillment teams to ensure successful campaign execution.
• Input booking details into internal systems with high precision.
• Deliver post-campaign analysis to review and enhance performance.
• Resolve customer inquiries and requests within established service level agreements.

Requirements

• Must be based in London or able to commute to Leicester Square office 3 days per week.
• Excellent interpersonal and organizational skills with a proactive attitude.
• Strong attention to detail and ability to work under pressure.
• Proficiency in Microsoft Excel and ability to learn new systems quickly.
• Excellent communication skills for dealing with internal and external stakeholders.
• Ability to work collaboratively and manage priorities independently.

Culture & Benefits

• Inclusive and diverse workplace culture that celebrates individual differences.
• Opportunities for continuous learning and professional development.
• Collaborative team environment focused on commercial success and innovation.
• Commitment to reasonable adjustments in the recruitment process and workplace.