Community Manager (Photography)

TL;DR

Community Manager (Photography): Building engagement, loyalty, and advocacy among a global network of photographers with an accent on communication, feedback synthesis, and community growth. Focus on turning transactional relationships into genuine partnerships and translating photographer insights into actionable product improvements.

Location: Onsite in Ortigas, Manila

Company

A Series B startup and Y Combinator-backed on-demand marketplace for professional photographers and videographers operating in over 200 cities worldwide.

What you will do

• Create and manage monthly photographer newsletters covering policy updates, product changes, and community news.
• Synthesize feedback from support tickets and Slack into actionable monthly reports for Product and Operations teams.
• Coordinate and participate in photographer ambassador meetings to build relationships and understand concerns.
• Update and maintain photographer-facing content, including FAQs, help documentation, and onboarding materials.
• Drive social media engagement to celebrate photographer success and foster community connection.
• Organize and support monthly/quarterly webinars, master classes, and photographer meetups.

Requirements

• Hands-on photography background at a professional, hobbyist, or enthusiast level.
• Extensive familiarity with the US market, ideally having lived in the US.
• Strong written communication skills for creating engaging newsletters and clear documentation.
• Analytical thinking and pattern recognition for synthesizing feedback into recommendations.
• Project coordination skills to manage logistics for events and webinars.
• Ability to work Monday to Friday PST, with flexibility for US time zone meetings.

Nice to have

• Community management or customer success experience with freelancers or creative professionals.
• Industry experience in photography, videography, or creative services.
• Familiarity with social media management and community engagement tactics.
• Experience working with US-based teams across different time zones.

Culture & Benefits

• Competitive base salary and eligibility for performance bonuses.
• Comprehensive health insurance (Day 1 HMO) including dependents.
• Company equity and Paid Time Off.
• Free daily meals and transportation allowance.
• 20% night differential where applicable.