Sr. Partner Success Associate (Healthcare)

TL;DR

Sr. Partner Success Associate (Healthcare): Supporting strategic healthcare partnerships through project management and operational oversight with an accent on data-driven storytelling and relationship management. Focus on driving cross-functional initiatives, optimizing internal processes, and managing small to mid-sized accounts.

Location: Remote (Must be based in the United States, excluding Hawaii)

Salary: $102,595 – $114,665

Company

hirify.global is a remote-first mental health platform dedicated to providing accessible, evidence-based, and compassionate care.

What you will do

• Manage small and mid-sized strategic healthcare accounts to ensure ongoing success.
• Turn complex data into meaningful stories to strengthen partnerships and guide optimizations.
• Lead cross-functional projects involving multiple internal and external stakeholders.
• Identify operational inefficiencies and build scalable SOPs and documentation.
• Collaborate with Partner Success Managers and Directors to drive mission-critical initiatives.

Requirements

• 3+ years of professional experience in account management, customer success, or healthcare operations.
• Intermediate to expert proficiency in Google Sheets/Excel (specifically pivot tables).
• Experience using Salesforce, Looker, and project management tools like Asana.
• Ability to navigate executive-level conversations and align multiple stakeholders on priorities.
• Must be based in the United States (currently not hiring in Hawaii).

Nice to have

• Experience working within high-growth startups, health plans (payers), or health systems.
• Proven track record of designing scalable operational processes.
• Experience presenting data insights directly to external clients or partners.

Culture & Benefits

• 100% remote work environment designed for healthy work-life balance.
• Comprehensive health benefits including medical, dental, vision, life, disability, and FSA/HSA.
• 401(k) plan access.
• Generous time-off policies, including two company-wide shutdown weeks per year.
• Paid parental leave and Employee Assistance Program (EAP) support.
• New hire home office stipend and quarterly department stipends for team-building.