Bilingual Disability Trainer (Healthcare)

TL;DR

Bilingual Disability Trainer (Healthcare): Developing, maintaining, and delivering training programs for Disability Case Management employees with an accent on onboarding, core training, and resolving training gaps. Focus on translating operational challenges into practical training solutions and improving program effectiveness.

Location: Remote (Must be based in Montreal, Québec, Nova Scotia, New Brunswick, or Ontario, Canada)

Salary: $82,648 - $101,014 CAD

Company

A national health solutions partner providing insurance, primary care, and emergency medical services to millions of Canadians.

What you will do

• Deliver onboarding and core training programs for new Disability Case Management employees.
• Design, update, and maintain training materials, guides, and documentation.
• Collaborate with Quality Services and operational leaders to identify and resolve training gaps.
• Translate operational challenges into practical training solutions.
• Monitor training effectiveness and implement continuous improvements.
• Assist in adjusting workload expectations during initial training to align with operational needs.

Requirements

• Post-secondary education or equivalent combination of experience.
• Minimum 5 years of experience in disability case management.
• Strong knowledge of all disciplines in Case Management Services.
• English proficiency required for daily collaboration with teams and partners outside Québec.
• Experience in training delivery, facilitation, or instructional design.

Nice to have

• Adult learning certification.
• Proficiency in Microsoft Office.

Culture & Benefits

• Comprehensive health and dental coverage 100% employer-paid from day one.
• Flexible work environment supporting work-life balance.
• Ongoing professional development, coaching, and career growth pathways.
• Wellness benefits, health resources, and fitness center discounts.
• Collaborative and inclusive culture that values diverse perspectives.

Hiring process

• Recruitment process may include the use of automated tools and AI to assist in screening applications.