Bilingual Case Management Coordinator (Insurance)

TL;DR

Bilingual Case Management Coordinator (Insurance): Gathering information to assess disability benefit applications and maintaining disability files with an accent on administrative accuracy and stakeholder communication. Focus on managing financial benefit calculations, coordinating claim documentation, and providing bilingual support to members.

Location: New Brunswick, Canada. Must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status for security clearance.

Salary: 40,254 - 45,285 CAD

Company

hirify.global is a national health solutions partner providing insurance, primary care, and emergency medical services to millions of Canadians.

What you will do

• Set up new disability applications accurately and follow up to obtain missing information within specified timeframes.
• Perform administrative duties including invoice payments and completion of documented processes for claim closures and applications.
• Respond to client inquiries related to life and disability claims via email and telephone queue.
• Manage data input within claims management and payment systems.
• Perform financial calculations for income replacement benefits, including offsets and payments.
• Prepare, format, and proofread templates and official letters.

Requirements

• Post-secondary education in a related field or equivalent work experience.
• Minimum six months of experience in an administrative role, preferably in health care or health services.
• Fluent bilingualism in English and French (written and verbal) is required.
• Reliability Status Clearance (Enhanced Level B) must be obtained prior to the start date.
• Residency in Canada for at least 5 years and Permanent Resident or Citizenship status.
• Superior knowledge of Microsoft Office suite.

Nice to have

• Knowledge of medical terminology or experience as a medical secretary.
• Previous experience in customer service.

Culture & Benefits

• Award-winning culture that celebrates individuality and diverse perspectives.
• Competitive pay and comprehensive benefits package.
• Flexible work options and opportunities for personal and professional growth.
• Supportive leadership within a large team of over 8,000 professionals.