Technical Account Manager (MSP)

TL;DR

Technical Account Manager (MSP): Managing technical relationships and strategic IT planning for a portfolio of clients with an accent on vCIO-style advisory and infrastructure alignment. Focus on translating complex technical concepts into business value, conducting quarterly consultations, and building long-term trust with client stakeholders.

Location: Must be based in Beaverton, OR. US Citizen or Permanent Resident required.

Salary: $80,000 – $100,000 base + commission/bonus structure

Company

hirify.global is a professional services firm providing specialized staffing and workforce solutions.

What you will do

• Conduct quarterly strategic consultations and IT maturity assessments for 20–30 client accounts.
• Develop technology roadmaps and provide technical recommendations for hardware and software implementations.
• Act as a trusted advisor, bridging the gap between client business goals and internal technical support teams.
• Create scopes of work and lead strategic planning sessions to support client retention and growth.
• Collaborate with internal engineers and project teams to ensure alignment on client infrastructure needs.
• Maintain ongoing relationships through regular check-ins and proactive needs assessments.

Requirements

• Must be a US Citizen or Permanent Resident.
• Experience working in a Managed Services Provider (MSP) environment is required.
• Strong understanding of Microsoft enterprise platforms and general IT infrastructure.
• Excellent communication skills with the ability to engage confidently with business leaders.
• Proven track record of managing technical relationships and creating strategic technology roadmaps.
• Ability to translate technical concepts into business value for non-technical stakeholders.

Nice to have

• IT certifications such as Net+, MCP, MCA, MCSE, Cloud, or Firewall certifications.
• Prior experience in roles such as IT Project Engineer, Helpdesk, or IT Management.

Culture & Benefits

• Full benefits package provided.
• Guaranteed first-year bonus to support relationship building.
• Opportunity to function as a vCIO in a relationship-driven, advisory-focused role.
• Collaborative environment working with internal technical teams and leadership.