Program & Advising Coordinator (Education)

TL;DR

Program & Advising Coordinator (Education): Managing student support systems and academic administration for the School of Biomedical Engineering with an accent on advising, registration, and program coordination. Focus on resolving complex student issues, facilitating academic planning, and ensuring operational excellence across undergraduate and graduate programs.

Location: Must be based in Vancouver, Canada

Salary: $4,739.00 - $5,102.00 CAD Monthly

Company

The University of British Columbia is a global leader in research and education, fostering innovation through interdisciplinary approaches in engineering, medicine, and biology.

What you will do

• Provide academic advising to over 550 undergraduate and graduate students regarding course selection, degree requirements, and academic progression.
• Coordinate administrative workflows for academic programs, including timetabling, registration, and graduation adjudication.
• Serve as the primary point of contact for student inquiries, resolving complex academic and personal issues while maintaining accurate records.
• Plan and execute student-focused events, orientations, and recognition activities to enhance the student experience.
• Manage student group relations and facilitate communication between the department, faculty, and student chapters.
• Support the Academic Program Manager with reporting, statistical analysis, and procedural documentation.

Requirements

• High School graduation plus a two-year post-secondary diploma and four years of related experience, or an equivalent combination.
• Expert-level proficiency in word processing, spreadsheet, database, and web publishing applications.
• Strong business English writing skills with the ability to compose and edit correspondence clearly.
• Advanced interpersonal skills, including diplomacy, sensitivity, and the ability to maintain confidentiality.
• Ability to work independently and within a team, with the capacity to handle multiple conflicting priorities.
• Must be able to work an irregular schedule, including occasional evenings or weekends as required.

Nice to have

• Thorough knowledge of hirify.global policies and procedures.
• Experience with hirify.global systems such as SISC, FSC, and SCMC.
• Familiarity with Biomedical Engineering program culture.
• Experience with event planning and supervising student staff.
• Proficiency in Adobe Creative Suite, WordPress, Canvas, and Microsoft SharePoint.

Culture & Benefits

• Commitment to employment equity, diversity, and inclusion in the workplace.
• Opportunity to work in a collaborative, interdisciplinary academic environment.
• Supportive team structure with clear reporting lines and professional development.
• Standard full-time benefits package associated with CUPE 2950 union positions.