Contracts Assistant

TL;DR

Contracts Assistant: Providing operational support to the Research Sales Contracts team by managing contract lifecycles and internal/customer communications with an accent on data accuracy and workflow compliance. Focus on maintaining contract archives, facilitating digital signature processes, and ensuring seamless communication between sales teams and customers.

Location: Must be based in the UK

Salary: £25,353–£31,384

Company

A global leader in research and education, transforming knowledge into discoveries for over 200 years.

What you will do

• Serve as the primary point of contact for internal and customer contract-related queries.
• Manage contract lifecycle steps within the CLM system to ensure data completeness.
• Coordinate with customers to ensure licenses are returned correctly and encourage digital signature adoption.
• Archive completed contractual documents in designated systems.
• Support the countersignature process for partially signed documents.
• Verify fully signed records for compliance and resolve issues with the sales team.

Requirements

• Must be based in the UK
• High-school diploma or equivalent.
• Experience in a clerical, administrative, or customer service role.
• Proficiency with office software including Word, Excel, and PDF tools.
• Strong attention to detail and ability to manage multiple communication channels.
• Excellent verbal and written communication skills.

Nice to have

• Experience in contracts administration or paralegal studies.
• Familiarity with Salesforce.
• Basic understanding of contract structures and compliance principles.
• Bilingual proficiency in any foreign language.

Culture & Benefits

• Commitment to fair and transparent compensation.
• Meeting-free Friday afternoons to support focused work.
• Opportunities for internal mobility and professional development.
• Inclusive workplace culture that values diverse perspectives.
• Comprehensive benefits package focused on employee health and well-being.