Client Service Manager (Oil & Gas)

TL;DR

Client Service Manager (Oil & Gas): Driving the expansion of the Oil and Gas business across contract hire and permanent recruitment with an accent on account acquisition and diversification of service lines. Focus on developing trusted advisor relationships with executives, managing account health, and meeting sales KPIs.

Location: Perth

Company

A leading global workforce solutions provider for STEM industries with over 40 years of experience and a presence in 37 countries.

What you will do

• Manage and develop strategically assigned clients and drive business development within the ANZ region.
• Identify growth opportunities within new and existing accounts to diversify service offerings.
• Build trusted advisor relationships with key line managers, stakeholders, and executive sponsors.
• Coordinate account health across sales, delivery, and finance to ensure seamless service.
• Develop client-specific SOPs and maintain candidate hotlists to proactively market talent.
• Monitor delivery and ensure all SLAs and contractual terms are met compliantly.

Requirements

• Proven record in account acquisition and fostering strong client relationships.
• Ability to network at a senior level and travel within the region to client locations.
• Experience leading strategic projects and analyzing potential service line scopes.
• Strong time management, structured thinking, and a results-driven mindset.
• Proficiency in Microsoft Word and Excel.

Culture & Benefits

• Attractive monthly base salary combined with competitive performance bonuses.
• Genuine local and global career progression opportunities with world-class training.
• Supportive culture emphasizing work-life balance and available career breaks after one year.
• Mental health support via First Aiders and a real-time employee reward platform.
• Yearly destination trips through the High Flyers program (e.g., Dubai, Buenos Aires).