Virtual Assistant (Luxury Travel Agency)

TL;DR

Virtual Assistant (Luxury Travel Agency): Supporting the agency owner with back-end operations and client experience management with an accent on itinerary creation, supplier coordination, and CRM maintenance. Focus on ensuring high attention to detail in travel proposals, managing payroll and bookkeeping, and documenting standard operating procedures.

Location: Remote (South Africa / Philippines). Must be able to work within Central Time Zone (CT) business hours.

Salary: $250 - $350 per month

Company

hirify.global is a staffing agency providing professional virtual assistants to luxury businesses.

What you will do

• Manage client experience by sending post-booking notifications and preparing flight schedule summaries.
• Build and format polished travel itineraries and proposals using Travify.
• Coordinate with suppliers via phone and email to obtain pricing and manage booking services.
• Maintain data integrity within the CRM and agency portal.
• Perform light bookkeeping and process weekly payroll via Paychex.
• Develop and document standard operating procedures (SOPs) for agency workflows.

Requirements

• 3–4 years of experience in virtual assistant, administrative, or operations support roles.
• Exceptional attention to detail suitable for a luxury travel environment.
• Strong written and verbal English communication skills.
• Comfortable making professional phone calls to suppliers and clients.
• Basic bookkeeping competency for coding transactions.
• Ability to work within Central Time Zone (CT) business hours.

Nice to have

• Prior experience with Travify or Paychex.
• Experience writing SOPs or internal process documentation.
• Background in travel, hospitality, or luxury lifestyle industries.

Culture & Benefits

• 100% remote work arrangement.
• No activity tracking software used.
• Financial perks including a $50 birthday bonus and $200 testimonial bonus.
• Participation in a $500 monthly entry raffle.