Lead Administrator

TL;DR

Lead Administrator (Sales Operations): Managing inbound sales inquiries and lead distribution for a high-volume payment processing environment with an accent on CRM data integrity and efficient call routing. Focus on qualifying sales opportunities, maintaining equitable lead allocation, and ensuring seamless communication between customers and the sales team.

Location: Must be based in Lindon, UT

Company

hirify.global is a leading provider of payment technology and software solutions that enable millions of people to move money between buyers and sellers.

What you will do

• Receive and qualify inbound sales calls, routing them to the appropriate Merchant Sales Representatives.
• Direct non-sales related inquiries to the correct internal departments.
• Track and manage lead distribution to ensure equal allocation among the sales team.
• Create and process new lead records within Salesforce.
• Maintain regular attendance and adhere to the assigned work schedule.

Requirements

• Must be located in or near Lindon, UT
• Professional verbal communication skills for customer interaction.
• Ability to learn and identify product capabilities and technical priorities.
• Strong logic, reasoning, and decision-making skills.
• Attention to detail and ability to work effectively under pressure in a team environment.
• 0-2 years of experience in customer service.