Fulfillment Associate (Document Management)

TL;DR

Fulfillment Associate (Document Management): Processing corporate filings and managing order workflows with an accent on accuracy, administrative efficiency, and timely delivery. Focus on coordinating with government offices, maintaining operational records, and providing high-quality customer service.

Location: Must be based in Sacramento, CA (On-site)

Salary: $27,700 - $46,450 USD

Company

A global provider of professional information, software solutions, and services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors.

What you will do

• Enter and process customer orders into internal systems accurately.
• Perform administrative tasks related to order fulfillment and documentation.
• Coordinate with the Secretary of State office to ensure successful filings.
• Communicate with internal and external stakeholders to resolve inquiries.
• Maintain operational records and ensure compliance with service standards.
• Assist with general administrative duties to support team operations.

Requirements

• High School Diploma required; Bachelor's degree preferred.
• Must be able to work on-site in Sacramento, CA.
• 2+ years of experience in office administration or customer service.
• Proficiency in Microsoft Office, CRM software, and databases.
• Typing speed of at least 35 wpm.
• Ability to work overtime as needed.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• Retirement savings through 401(k) with company programs.
• Flexible spending accounts (FSA) and health savings accounts (HSA).
• Paid vacation, sick time, and parental leave.
• Commuter benefits and tuition assistance programs.
• Inclusive, diverse work environment recognized by multiple industry awards.