Senior Operations Executive (Healthcare Market Research)

TL;DR

Senior Operations Executive (Healthcare Market Research): Supporting research project delivery for US-based teams during their daytime hours and collaborating closely with the mid-shift Philippines team with an accent on seamless continuity of tasks. Focus on completing project tasks efficiently and accurately, managing diaries for meetings and fieldwork services, and documenting progress thoroughly.

Location: Remote, must be based in the Philippines and work night shift hours (9pm to 6am PH time) to support US-based teams.

Company

Branding Science Research pioneers in the fusion of behavioural, marketing, and data sciences, empowering pharmaceutical brands with strategies that set industry standards.

What you will do

• Develop and execute research deliverables, including screeners, discussion guides, questionnaires, analysis planning, report setup and quality control, and report writing.
• Support and execute data review and management processes with accuracy and attention to detail.
• Work closely with the mid-shift Philippines team through structured handovers to maintain continuity across shifts.
• Collaborate directly with US-based project teams to complete project tasks efficiently and accurately.
• Manage diaries for meetings and fieldwork services, ensuring smooth and timely coordination.
• Learn and utilise project management software to track and streamline project workflows.

Requirements

• Experience working in a market research agency, with a demonstrated ability across scheduling, fieldwork logistics, and development or review of materials across the project lifecycle.
• Ability to manage tasks across qualitative and quantitative market research projects.
• Ability to work effectively in a fast-paced environment, handling multiple projects while maintaining exceptional quality and accuracy.
• Strong organisational, time-management, and communication skills, particularly for collaborating across shifts and time zones.
• Proficiency in Microsoft Office suite.

Nice to have

• Experience in pharmaceutical market research projects.

Culture & Benefits

• Work from home while supporting global teams, with hours aligned to a night-shift schedule (9pm to 6am PH).
• Join a team at the forefront of insight-led consultancy, where your contributions directly impact project success.
• Benefit from mentoring, training, and opportunities for advance within a highly supportive and collaborative international environment.
• Collaborate with colleagues and clients from around the world, gaining exposure to diverse perspectives and project experiences.