Marketing Technical Onboarding Manager (Meta/Google)
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Описание вакансии
TL;DR
Marketing Technical Onboarding Manager (Meta/Google): Guiding new clients through the technical setup of advertising accounts and business profiles with an accent on account integrations and verification. Focus on simplifying complex technical processes and ensuring a seamless transition into marketing programs.
Location: Remote (Must be based in the Philippines)
Salary: $10 – $12 per hour
Company
empowers aesthetic entrepreneurs to build profitable, independent practices through strategic support and marketing tools.
What you will do
- Guide new clients through all required onboarding steps, including forms, integrations, and technical setups for Meta ads and Google Business Profiles.
- Facilitate the connection of Facebook Pages, Instagram Profiles, and Meta Business Suite, managing 2FA, payment methods, and role sharing.
- Assist clients in claiming and optimizing Google Business Profiles to improve local SEO and search visibility.
- Partner with Client Success Managers to configure online stores, including product listings and payment gateway integrations.
- Research and personalize marketing strategy presentations to highlight quick wins for new clients.
- Maintain detailed documentation of client interactions, onboarding progress, and issue resolutions.
Requirements
- 2+ years of experience in a digital marketing agency focusing on client onboarding for Meta and Google.
- Proficiency in Meta Business Suite, Facebook Ads Manager, and Google Business Profile optimization.
- Strong technical understanding of account integrations, permission management, and business verification processes.
- Must be based in the Philippines.
- Excellent written and verbal communication skills for client-facing calls and screen-sharing sessions.
- Strong analytical and troubleshooting abilities with a solution-oriented approach.
Nice to have
- Experience with CRMs, project management tools, and screen-sharing software.
- Previous experience in a client support or customer service role within a marketing agency.
- Familiarity with additional digital marketing platforms and tools.
Culture & Benefits
- Remote-first global team environment.
- Values-driven culture focusing on ownership, speed, care, and continuous learning.
- Disciplined, strategic, and equitable compensation structure based on benchmarking data.
- Inclusive workplace welcoming diverse backgrounds and perspectives.
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