Manager - Client Success (Travel Tech)

TL;DR

Manager - Client Success (Travel Tech): Leading a team of Client Success Managers to manage advertiser campaigns and partner relationships for an AI-powered marketing platform with an accent on team leadership, recruitment, and account retention. Focus on driving annual account growth, optimizing programmatic advertising workflows, and reporting KPIs to senior management.

Location: Dublin, Ireland

Company

hirify.global is a leading AI-powered marketing platform built for the hospitality and travel industry to boost growth and profitability.

What you will do

• Lead, recruit, and mentor a high-performing team of Client Success Managers.
• Oversee the day-to-day pre- and post-sales relationships for a portfolio of digital advertising clients.
• Track and report on team goals, account growth, and retention KPIs to senior leadership.
• Collaborate with Sales, Product, Marketing, and AdOps to improve operational workflows.
• Act as a senior resource in key client meetings to ensure satisfaction and engagement.

Requirements

• Bachelor’s degree from an accredited college or university.
• 7+ years of overall professional experience.
• 5+ years in digital and programmatic advertising, preferably within the travel vertical.
• 3+ years of experience leading and managing teams.
• Experience working with a DSP (e.g., Appnexus, DBM, MediaMatch) or other Social Media platforms.
• Proficiency in Salesforce, Gsuite, and Office products.

Culture & Benefits

• Training and support to help you grow within a growing team.
• Opportunity to lead creative and challenging high-impact projects.
• Vibrant, social environment with a strong focus on teamwork and core business values.
• Competitive localized benefits.
• Flexible vacation days.