AML Operations Manager

TL;DR

AML Operations Manager: Own the quality and effectiveness of AML and CTF operational controls across customer due diligence, transaction monitoring, screening, escalations and reporting with an accent on regulatory compliance and risk-based decision-making. Focus on overseeing outsourced teams, driving process improvements, and ensuring audit-ready operations in a growing financial services environment.

Location: Netherlands (NL) or Spain (ES), flexible hybrid working options

Salary: NL - €83,000–101,000; ES - €68,500–86,000

Company

Hotel tech unicorn building a property management system and hospitality cloud powering thousands of hotels worldwide.

What you will do

• Own AML and CTF operational controls including customer due diligence (KYC, KYB), onboarding and risk assessments.
• Oversee transaction monitoring, alerts, investigations, suspicious activity reports and escalations.
• Manage sanctions, PEP and adverse media screening, approving decisions and handling positive matches.
• Drive policy application, training, remediation, process improvements and preparation for audits/regulatory reviews.
• Partner with Compliance, Risk, MLRO, Operations on governance, reporting and third-party oversight.

Requirements

• 7+ years in AML operations, CDD or financial crime in European regulated financial services.
• Strong knowledge of EU AML, Dutch requirements and FATF recommendations.
• Experience in first line AML accountability and overseeing outsourced/centralised teams.
• Familiarity with transaction monitoring systems and CDD technology.
• Excellent English communication skills for stakeholder management.
• Proactive, hands-on approach with sound risk-based judgement.

Nice to have

• Compliance qualifications (ICA, ACAMS, CAMS).

Culture & Benefits

• Company share program and best-in-class parental leave (6 months fully paid for primary caregivers).
• Unlimited paid holiday and monthly EDGE time for personal development.
• Workation policy for working from other countries a few weeks per year.
• Relocation options after 1 year, home office setup budget and working-from-home allowances.
• Flexible hybrid working, regional healthcare and team events.