Spanish Bilingual Medical Receptionist

TL;DR

Spanish Bilingual Medical Receptionist: Conducting outbound calls to patients for preventative health screenings like pap smears and mammograms with an accent on scheduling, follow-ups, and compliance. Focus on managing high-volume patient communications, updating records, and ensuring HIPAA adherence in a clinical environment.

Location: Remote (Monday-Friday, 9:00 AM - 6:00 PM PST)

Company

Staffing platform supporting healthcare practices focused on preventative care outreach and patient engagement.

What you will do

• Conduct outbound calls to patients due for screenings and follow up to confirm completion.
• Schedule, reschedule, and confirm patient appointments.
• Maintain accurate patient records, outreach logs, and appointment statuses.
• Communicate professionally in English and Spanish with empathy and accuracy.
• Operate within HIPAA guidelines and established workflows to improve screening rates.

Requirements

• Fluency in English and Spanish (spoken and written)
• Prior experience in healthcare, medical office, clinic, or hospital setting
• Professional verbal communication and patient-facing customer service skills
• Close attention to detail with sensitive patient data
• Familiarity with HIPAA compliance and patient confidentiality
• Ability to manage high volume of outbound calls independently

Culture & Benefits

• Permanent work from home
• Health insurance coverage for eligible locations
• Immediate hiring for qualified candidates
• Structured healthcare communication environment

Hiring process

• Complete application with assessment questions, technical check, and voice recording
• Hourly pay rate based on application performance
• Priority review for fully completed submissions