Enrollment And Matching Specialist (Medtech)

TL;DR

Enrollment and Matching Specialist (Medtech): Managing the enrollment of clients into a doula network and matching them with providers with an accent on outbound outreach and health plan coordination. Focus on driving new client enrollments and ensuring accurate documentation within healthcare referral systems.

Location: Must be based in the continental United States

Salary: $45,000–$55,000

Company

A leading virtual medical practice redefining the healthcare journey for women and children through technology-driven personalized care.

What you will do

• Conduct outbound calls and digital outreach (SMS, email) to drive new client enrollments.
• Match clients with existing doulas within the hirify.global network.
• Coordinate with health plan case managers and external healthcare providers to share referral updates.
• Manage inbound calls from potential clients, addressing concerns and providing guidance.
• Verify client health plan eligibility via automatic clearinghouses and online portals.
• Document all referrals and interactions accurately in the company's systems of record.

Requirements

• Must be based in the continental US.
• Excellent customer service and communication skills.
• Experience working with various healthcare referral systems.
• Strong organizational, documentation, and time-management skills.
• Ability to work independently in a remote, internet-connected environment.

Culture & Benefits

• Competitive healthcare benefits and generous equity compensation.
• Unlimited vacation policy.
• Membership in the First Round Network for mentorship and professional growth.
• Opportunity to join a fast-moving, well-funded, and mission-driven startup.