Data Quality and Governance Manager

TL;DR

Data Quality and Governance Manager (Databricks): Ensuring accuracy, consistency, and integrity of key data in internal systems with an accent on exception report monitoring, issue resolution, and process improvements. Focus on embedding data governance model, collaborating with technical teams and suppliers, and building data culture organization-wide.

Remote (UK)

Company

Global community of over 800 employees building neuroinclusive technology to help everyone understand and be understood.

What you will do

• Regularly review exception reports to identify data quality issues across accounts, opportunities, quotes, contracts, and licenses.
• Investigate and resolve data discrepancies, collaborating with teams to correct records.
• Provide feedback on additional validation and quality checks to enhance data accuracy.
• Recommend process improvements for data handling with cross-functional teams.
• Build documentation of processes, exceptions, resolutions, and regular reports on data quality trends.
• Collaborate with IT, Salesforce admins, and stakeholders to align data standards with business needs.
• Utilize data management tools to assess, cleanse datasets, and embed governance controls including data lineage and dictionary.
• Support building a strong data culture to achieve data by design and compliance.

Requirements

• 3+ years of experience in data quality, data management, or related field with focus on accuracy and governance.
• Databricks experience (1-2 years); awareness of CRM systems like Salesforce beneficial.
• Experience with Sage, AWS, and Google Suite beneficial.
• Proven analytical skills and attention to detail to identify and resolve inconsistencies.
• Strong organizational, documentation, collaboration, and communication skills.

Nice to have

• Experience in data management and reporting.
• Awareness of GDPR for customer and colleague data.
• Background in data governance or knowledge of data quality tools.
• Understanding of business operations in SaaS, technology, or education organizations.

Culture & Benefits

• Competitive salary with bonus opportunities.
• Flexible work schedules and comprehensive health and wellness benefits.
• Flexible time off plans and career growth through development programs.
• Collaborative, innovative culture valuing curiosity, courage, and full commitment.
• Modern tools, clear expectations, and support to show up as you are.