General Administrative

TL;DR

General Administrative: Performing risk-based reviews of merchant applications, validating data accuracy, completeness, and compliance with PayFac and processor requirements prior to onboarding with an accent on identifying discrepancies, fraud indicators, and documentation gaps. Focus on recommending and supporting risk mitigation actions to protect the business from financial and regulatory exposure.

Location: Remote within the United States. If based in Las Vegas, NV; Green Bay, WI; or San Diego, CA, a dynamic hybrid setup is available, spending three days each week collaborating in the office.

Salary: 55,000-75,000

Company

hirify.global is one of the largest retail-healthcare tech providers in North America, offering a range of solutions for healthcare practices.

What you will do

• Perform risk-based reviews of merchant applications, validating data accuracy and compliance.
• Conduct KYC, OFAC, and beneficial ownership verification, identifying discrepancies and fraud indicators.
• Monitor merchant portfolios post-onboarding, analyzing transaction behavior and chargebacks to identify emerging risk.
• Recommend and support risk mitigation actions to protect the business from financial and regulatory exposure.
• Partner cross-functionally with Payments, Support, and Operations to resolve merchant issues and ensure a seamless experience.

Requirements

• 2–4 years of experience in payments risk, merchant onboarding, PayFac, or acquiring environments.
• Working knowledge of KYC, OFAC, and FinCEN requirements.
• Foundational understanding of chargebacks, merchant funding, and settlement flows.
• Strong analytical and detail-oriented mindset.
• Ability to manage a high volume of reviews while maintaining accuracy and meeting SLAs.
• Experience using tools such as Salesforce and Excel to manage and track merchant data.
• Clear written and verbal communication skills.

Nice to have

• Experience in a PayFac model with exposure to both merchant underwriting and ongoing risk monitoring.
• Demonstrated ability to assess merchant risk, including evaluating business models and transaction behavior.
• Experience identifying and escalating risk signals such as unusual processing patterns or excessive chargebacks.
• Familiarity with implementing or supporting risk mitigation actions.
• Experience working in a fast-paced, high-growth SaaS or fintech environment.

Culture & Benefits

• Comprehensive health, dental, and vision coverage options.
• Wellness benefits that support lifestyle, behavioral health, and overall wellbeing.
• Flexible paid time off, sick time, and 10 company-paid holidays.
• 401(k) plan with company match.
• Culture Committee driving initiatives that spark connection, fun, and belonging.
• A workplace powered by innovation, collaboration, and energy every day.