Appointment Setter (Growth Coordinator) (Sales)

TL;DR

Appointment Setter (Growth Coordinator) (Sales): Converting inbound leads into confirmed patient appointments for a holistic healthcare practice with an accent on lead conversion speed, pipeline management, and patient rapport. Focus on optimizing CRM workflows in GoHighLevel, managing social media inquiries, and executing reactivation campaigns.

Location: Must be based in Guatemala (Remote)

Salary: GTQ 9,000 base + unlimited commissions

Company

hirify.global is an award-winning holistic healthcare practice specializing in neurologically-based chiropractic care and wellness services designed to create generational health.

What you will do

• Respond to inbound leads via GoHighLevel (GHL) in real time (within 5 minutes).
• Conduct outbound follow-up calls, texts, and emails to secure patient bookings and deposits.
• Manage and optimize CRM pipelines, funnels, and lead stages to ensure no opportunities are missed.
• Re-engage inactive leads through structured monthly reactivation campaigns.
• Convert social media interest from Instagram and Facebook into qualified lead opportunities.
• Submit KPI performance reports to leadership and support strategic business growth projects.

Requirements

• At least 3+ years of overall formal work experience.
• English proficiency: C2 (Native or near-native) required.
• Must be based in Guatemala.
• Proven experience in sales, lead generation, or appointment setting.
• Experience using CRM systems and managing high-volume follow-up processes.
• Own webcam, microphone, computer, and reliable internet (100 Mbps or more).

Nice to have

• Experience in healthcare, chiropractic, or medical sales.
• Familiarity with Facebook and Instagram lead management.
• Previous experience as a remote SDR or patient coordinator.
• Knowledge of sales reporting and pipeline optimization.

Culture & Benefits

• Opportunity to grow within a mission-driven, high-performance organization.
• Full remote work-from-home arrangement.
• Unlimited commission structure on top of base salary.
• Work environment focused on patient-centered care and long-term health impact.

Hiring process

• Screening: Questionnaire, psychometric evaluation, and English proficiency assessment.
• Skills Assessment: Practical exercises simulating real-world job tasks.
• Interviews: 60-90 minute skills assessment interview followed by a final interview with the Hiring Manager.