Senior Director, TPA Key Accounts

TL;DR

Senior Director, TPA Key Accounts: Lead operations and strategy for high-profile health system partnership including Member Services, Claims Operations, and Account Management teams. With an accent on building executive relationships, driving clinical cost containment strategies, and delivering data-driven business insights. Focus on achieving revenue targets, client satisfaction, and strategic outcomes through proactive planning and oversight.

Location: Remote, United States

Salary: $150,000-$220,000

Company

hirify.global simplifies and personalizes the health experience to improve health and reduce costs for companies and their people.

What you will do

• Oversee all aspects of the Northwell account including Member Services, Claims Operations, Account Management, and dedicated personnel for operational excellence.
• Build and maintain executive-level relationships with client stakeholders through domain expertise and preparation.
• Partner with medical management to review clinical costs, develop containment strategies, and realize savings.
• Own accountability for revenue, expansion, clinical outcomes, and client satisfaction targets.
• Deliver data-driven business reviews, strategic planning, and thought leadership presentations.
• Monitor contractual obligations, support cross-functional teams, and contribute to Client Growth Leadership Team.

Requirements

• Bachelor's degree in Business Administration, Finance, or related (MBA preferred)
• 10-15 years in third-party administration, insurance, or related industry
• 5+ years in leadership roles; solid TPA operations and hospital systems experience
• Proven expertise in account service, consultative selling, product knowledge, and procedures.
• Proficiency with Microsoft Office Suite and Salesforce; ability to derive and present health cost insights.
• Strong understanding of clinical cost containment, medical management, and regulatory issues.

Culture & Benefits

• Competitive base salary and full benefits package effective day one, including comprehensive medical and dental.
• Unlimited PTO, mental health support, retirement planning, and financial protection.
• Professional development with career progression, learning budgets, and mission-driven culture.
• Diverse, inclusive environment where every voice matters and differences drive impact.