Business Change Manager

TL;DR

Business Change Manager: Partnering with senior leaders to embed and sustain new operating model behaviours across digital and streaming teams with an accent on ways of working, decision rights, and governance rhythms. Focus on facilitating high-impact workshops, developing practical tools and playbooks, and shaping end-to-end employee experience particularly for new joiners and internal movers.

Location: Leeds 3x per week (Expensed travel to London every two weeks)

Company

A technology organisation undergoing a period of significant digital transformation and innovation.

What you will do

• Partner with senior leaders to embed and sustain new operating model behaviours across digital and streaming teams
• Implement, test, and evolve ways of working, decision rights, and governance rhythms
• Facilitate high-impact workshops, retrospectives, and alignment sessions
• Maintain operating model artefacts including process maps and RAPIDs documentation
• Develop and deliver targeted communications and engagement plans
• Create practical tools, playbooks, and guidance materials for teams
• Shape the end-to-end employee experience with focus on new joiners and internal movers
• Work with People Partner and leadership to embed mindset and behaviour expectations into onboarding

Requirements

• Proven experience in change readiness and operating model implementation
• Exceptional facilitation skills to unlock alignment across complex stakeholder groups
• Strong working knowledge of process mapping, decision-making frameworks, and RAPIDs methodology
• Demonstrated ability to embed new behaviours and ways of working at pace
• Familiarity with behavioural change methodologies such as ADKAR, Prosci, or nudge-based approach
• High emotional intelligence and a collaborative, people-centred approach
• Clear, confident communication skills across all organisational levels

Nice to have

• Experience in media, streaming, digital product, or technology-led organisations

Culture & Benefits

• Collaborative, forward-thinking team culture
• Exposure to senior stakeholders and cross-functional teams
• Professional development in a fast-evolving digital environment
• Visible and lasting impact on a transformative programme
• Competitive day rate outside IR35