IT Specialist (Medtech)

TL;DR

IT Specialist (System Engineering): Managing IT infrastructure and employee support for a medtech platform with an accent on device lifecycle management and SaaS administration. Focus on provisioning hardware, troubleshooting cross-platform issues, and maintaining security access via Okta and Google Workspace.

Location: Onsite in Pittsburgh, PA. Working hours: Aligned to Pacific Time (approx. 11:00 AM - 8:00 PM ET)

Salary: $70,000 - $90,000

Company

hirify.global is a venture-backed company focused on making specialty medications more accessible and affordable for patients.

What you will do

• Serve as the primary point of contact for employee IT support and troubleshoot macOS and Windows hardware/software issues.
• Manage the full device lifecycle, including building, configuring, deploying, shipping, and decommissioning laptops.
• Administer identity and access for SaaS platforms such as Google Workspace, Okta, Slack, and Dialpad.
• Maintain accurate asset tracking and hardware inventory records.
• Collaborate across departments to resolve technical obstacles and escalate complex issues appropriately.

Requirements

• Proven experience in an IT support or IT Specialist role.
• Hands-on experience maintaining tools like Okta, Google Workspace, Microsoft 365, and Slack.
• Must be based onsite in Pittsburgh, PA.
• Ability to work Pacific Time hours (approximately 11:00 AM - 8:00 PM ET).
• Foundational understanding of IT security principles and compliance requirements.
• Excellent communication and critical thinking skills.

Culture & Benefits

• Unlimited paid time off and generous parental leave.
• Comprehensive healthcare, vision, and dental benefits.
• Competitive salary and equity stake.
• Inclusive culture that promotes open dialogue, continuous learning, and mutual respect.