Dispatcher (Logistics)

TL;DR

Dispatcher (Logistics): Managing daily service orders and coordinating high-volume communication between clients and drivers with an accent on DOT compliance and resource optimization. Focus on maintaining accurate regulatory paperwork and optimizing rolling stock assets to ensure efficient waste management operations.

Location: Onsite in Cedar Rapids, IA, USA

Salary: $47,400 - $63,100 USD

Company

A leader in sustainable waste solutions focused on revolutionary materials management to achieve carbon-negative outcomes.

What you will do

• Input daily service orders and maintain high-volume communication with clients and drivers regarding routing, delays, and cancellations.
• Complete DOT-mandated paperwork, including manifests, labeling, and bills of lading.
• Track driver logs for Hours-of-Service compliance and monitor key bulk metrics such as on-time percentages and gallons hauled.
• Analyze delivery breakdowns and recommend corrective actions.
• Manage rolling stock inventory, truck registrations, and monthly tractor leasing reports.
• Oversee CDL GAP reporting and comprehensive driver file management.

Requirements

• Proven customer service and communication skills at all levels of interaction.
• Experience scheduling within fast-paced transportation, manufacturing, or health care environments.
• Proficiency with personal computers, email, and customized business software.
• Ability to maintain strict confidentiality and work under demanding conditions.
• Strong organizational skills and high attention to detail.
• Ability to work approximately 50 hours per week.

Nice to have

• Experience in the waste or recycling industry.
• 2 years of relevant experience.

Culture & Benefits

• Comprehensive medical, prescription drug, vision, and dental plans.
• 401(k) retirement plan.
• Paid parental leave, paid time off, and paid holidays.
• Commitment to a safe, inclusive workplace and DEI values.