Director, Product Operations & Planning

TL;DR

Director, Product Operations & Planning (SaaS): Define and scale the operating system enabling Product and Engineering to deliver with clarity, focus, and accountability, translating company priorities into structured planning, aligned roadmaps, and disciplined delivery. Focus on establishing frameworks for portfolio visibility, prioritization, execution predictability, and cross-functional alignment.

Location: United States - Remote

Salary: $180,000-$245,000 per year + 15% discretionary bonus

Company

hirify.global is the world’s most trusted commerce network, providing an AI-first platform for brands, suppliers, and retailers to accelerate e-commerce growth and optimize operations across channels.

What you will do

• Define, implement, and evolve the Product & Engineering operating model, including planning, governance, and execution rhythms.
• Lead annual and quarterly planning processes (OKRs), ensuring alignment from company strategy to team execution.
• Build end-to-end portfolio visibility across initiatives, dependencies, capacity, and resource allocation.
• Develop prioritization frameworks balancing strategic impact, client value, and operational constraints.
• Implement systems, processes, and metrics to improve delivery predictability, throughput, and execution quality.
• Drive cross-functional alignment with Product, Engineering, Finance, and Commercial teams on priorities and trade-offs.
• Leverage AI to enhance planning, forecasting, operational insights, and workflow automation.

Requirements

• 10+ years in Product Operations, Program Management, Product Management, or related roles in SaaS/technology environment
• Proven experience building and scaling product operating models or planning functions improving execution predictability and alignment.
• Success leading annual/quarterly planning processes (e.g., OKRs) across cross-functional teams.
• Strong cross-functional leadership to influence senior stakeholders and drive alignment on priorities/trade-offs.
• Experience defining and operationalizing metrics for delivery outcomes, roadmap transparency, and effectiveness.
• Ability to translate strategy into scalable systems, processes, and measurable business outcomes.

Nice to have

• Bachelor's degree in business, Engineering, Computer Science, or related; MBA a plus.
• Experience in high-growth or scaling SaaS organizations.
• Familiarity with portfolio management and prioritization frameworks.
• Experience integrating AI tools into operational workflows.
• Strong business/financial acumen and executive presence.
• Experience using AI tools (ChatGPT, Copilot, Claude) for communication, data analysis, prompt engineering.

Culture & Benefits

• Remote-first working conditions with $65/month internet stipend.
• Comprehensive benefits: medical/dental/vision, HSA contributions, 6% 401(k) match, life insurance.
• Competitive PTO: 20 days PTO (increases with tenure), 9 holidays, floating holidays, sick days, wellness days, volunteer day.
• Parental leave: 12 weeks primary, 4 weeks secondary caregiver.
• Additional perks: pet insurance, legal/identity theft insurance, Calm app, EAP, tuition assistance, career development, charitable match.
• Up to 10% travel; inclusive culture with team-building activities.