Home Care Scheduling Coordinator (Administration)

TL;DR

Home Care Scheduling Coordinator (Administration): Coordinating caregiver coverage and managing real-time staffing changes to ensure continuity of home care services with an accent on operational efficiency and communication. Focus on managing shift transitions, handling urgent staffing gaps, and maintaining accurate scheduling records.

Location: Remote (Must be available Friday to Tuesday, 3pm to 11:30pm EST)

Company

hirify.global is a professional outsourcing provider specializing in virtual assistant and administrative support services.

What you will do

• Manage real-time schedule changes by coordinating caregiver call-offs and securing qualified replacements.
• Communicate with caregivers, families, and internal staff to ensure shift coverage and transparency.
• Maintain accurate and up-to-date scheduling records across all active client accounts.
• Handle inbound calls and respond promptly to urgent staffing changes during assigned shifts.
• Support the onsite scheduling team with handoff documentation and shift transition updates.
• Assist with general administrative tasks as new operational processes are developed.

Requirements

• Prior experience in an administrative or scheduling coordination role.
• Strong verbal and written communication skills for client- and caregiver-facing interactions.
• High level of attention to detail and organizational ability.
• HIPAA awareness or willingness to complete HIPAA compliance training.
• Ability to work independently and exercise sound judgment under time-sensitive conditions.
• Available to work the specific shift: Friday to Tuesday, 3pm to 11:30pm EST.