Senior Site Reliability Engineer (Compute Platforms)

TL;DR

Senior Site Reliability Engineer (Compute Platforms): Designing and supporting Kubernetes on baremetal and hypervisor platforms in a private cloud environment with an accent on architecture, standardization, and automation. Focus on building Bare Metal as a Service (BMaaS), automating OS provisioning via PXE and Redfish APIs, and implementing GitOps practices with ArgoCD.

Location: Must be based in the United States. Remote for candidates outside a 50-mile radius of San Ramon; Hybrid (3 days/week in office) for those within 50 miles of San Ramon.

Salary: $82,300 - $228,800 USD

Company

hirify.global is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

What you will do

• Lead the architecture and design of enterprise compute and hypervisor platform solutions across hardware, OS, and container orchestration layers.
• Define standards and automation frameworks for bare metal provisioning and lifecycle management.
• Design and implement Bare Metal as a Service (BMaaS) capabilities for scalable infrastructure consumption.
• Architect production-grade Kubernetes platforms on bare metal utilizing QoS and Affinity with ArgoCD.
• Develop Infrastructure-as-Code using Ansible, Terraform, Helm, and Python/Bash automation.
• Implement CI/CD pipelines for infrastructure updates, patching, upgrades, and hardware validation.

Requirements

• 6+ years of experience in infrastructure, platform engineering, or DevOps with a focus on Compute system design.
• Proven expertise in automating bare metal compute environments at scale, including PXE boot and network-based OS provisioning.
• Deep expertise with Ubuntu Linux and KVM hypervisors (Suse Harvester, OpenStack) in enterprise environments.
• Hands-on experience with Redfish APIs for hardware provisioning and remote lifecycle operations.
• Experience deploying production-grade Kubernetes clusters and managing enterprise hardware (Cisco UCS, Dell PowerEdge, Supermicro, HPE).
• Proficiency with IaC tools (Terraform, Ansible) and scripting in Python or Bash.

Nice to have

• Knowledge of CIS/NIST security and infrastructure lifecycle management.
• ITIL Foundation or advanced certifications in ITSM standard methodology.
• Ubuntu Certifications or CNCF certifications (CKA, CKS).
• Background in telco, edge cloud, or large enterprise environments.

Culture & Benefits

• Comprehensive health, dental, and vision coverage with 100% employee portion covered by the company.
• 401k saving plan with employer matching.
• Generous employee stock purchase plan.
• 12 weeks of paid parental leave and paid volunteer hours.
• Access to an innovative mental health support platform for employees and dependents.