Principal Customer Service Engineer (FEA)

TL;DR

Principal Customer Service Engineer (FEA): Leading delivery of FEA-based engineering consulting projects across Automotive, Aerospace, Defense, and Medical industries with an accent on advanced simulation workflows. Focus on performing complex linear/nonlinear stress and thermal analyses, developing end-to-end simulation workflows, and supporting presales activities.

Location: Livonia or Irvine, USA. Must be a U.S. Citizen or Green Card holder

Salary: $92,400–$171,600

Company

hirify.global provides advanced simulation services across multiple high-tech industries, including Automotive, Aerospace, and Defense.

What you will do

• Lead delivery of FEA-based engineering consulting projects across multiple industries.
• Develop end-to-end simulation workflows tailored to customer needs.
• Perform advanced analyses including linear/nonlinear stress, thermal, modal, frequency response, and dynamic simulations.
• Process and mesh complex customer CAD geometry and prepare detailed technical reports.
• Support presales activities, including discovery calls, technical reviews, and project scope estimation.
• Mentor members of the Customer Service Engineering team and deliver custom technical training.

Requirements

• U.S. Citizen or Green Card holder
• BS in Mechanical Engineering or equivalent discipline.
• 7-10 years of professional experience with Multiphysics CAE tools (e.g., Nastran, Ansys, Abaqus).
• Proficiency in Python; experience with Fortran, C/C++, XML, and JSON.
• Proven ability to manage multiple technical projects independently.
• Willingness to travel to customer or test sites as required (up to 10%).

Nice to have

• MS in Mechanical Engineering.
• Active or prior security clearance.
• Expertise in implicit/explicit nonlinear FEA, composite and elastomer modeling, or multibody dynamics.
• Experience with MSC software (Nastran, Apex, Patran, Marc, Dytran, Actran) or BETA CAE software (ANSA, META, EPILYSIS).
• Interest or experience in AI-driven workflow automation.

Culture & Benefits

• 401(k) plan with employer match.
• Employee stock purchase plan.
• Comprehensive medical, dental, and vision plan options.
• Paid vacation and paid holidays.