Director, Product Marketing - SmartLife Managed Services

TL;DR

Director, Product Marketing (SmartLife Managed Services): Drive market expansion of fully managed service solutions for communication service providers with an accent on solution positioning, message-aligned content, and go-to-market strategies. Focus on new product introductions, customer engagements, cross-functional collaboration, and synthesizing market feedback into product lifecycle input.

Location: Remote (USA, Canada)

Salary: 144,000–294,400 USD Annual (varies by location)

Company

Cloud-first, AI-powered platform enabling CSPs to simplify operations, automate processes, and deliver differentiated subscriber experiences.

What you will do

• Develop solution positioning and message-aligned content for SmartLife services (SmartHome, SmartBiz, SmartTown, SmartMDU).
• Lead small product marketing team in matrix organization supporting multiple GTM teams.
• Drive growth in MSP/MDU markets and with large multi-vendor providers in North America and globally.
• Own new product introduction and release marketing, including strategic communications and enablement.
• Engage customers via 1:1 meetings, speaking engagements, and executive briefings; create narratives with executives.
• Collaborate with Sales, Success, Commercial Strategy, Product, Field Marketing, and content teams.

Requirements

• 7-10 years relevant solution/product marketing experience; MBA preferred
• Experience with broadband service providers
• Hands-on player/coach: develop marketing assets, lead customer engagements, build and coach team
• Grasp technical capabilities and translate to benefits; understand hardware/software launch processes
• Strong written communication, public speaking, presentation skills
• Track record in fast-paced, collaborative environments; up to 20% travel
• Solution-level strategic thinking, technical credibility, executive communication, cross-functional collaboration

Culture & Benefits

• Fast-paced, collaborative, matrixed organization at forefront of broadband industry innovation.
• Bonus eligibility as part of total compensation.
• Comprehensive benefits package.
• Support for periodic travel.