4 дня назад
PC Support Technician
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
PC Support Technician (Desktop Support/Windows): Providing onsite desktop and technical support for U.S. Army personnel and mission-critical IT operations with an accent on hardware, software, network, and user access troubleshooting. Focus on deploying and maintaining workstations, resolving service tickets, supporting system upgrades, and complying with DoD cybersecurity requirements.
Location: Fort Leavenworth, Kansas, USA; non-remote
Company
provides IT infrastructure, application development, cybersecurity, virtualization, cloud, and mobility services to government clients.
What you will do
- Provide help desk and desktop support for military, civilian, and contractor personnel.
- Install, configure, image, upgrade, patch, troubleshoot, and maintain computers, mobile devices, printers, peripherals, and software.
- Diagnose hardware, software, network connectivity, cabling, and configuration issues.
- Manage service tickets, user accounts, system access, IT asset inventories, and technical documentation.
- Coordinate with the Network Enterprise Center and other IT support organizations.
- Provide on-call support for scheduled maintenance, service interruptions, and mission-critical incidents.
Requirements
- U.S. citizenship and an active DoW Secret Clearance
- IAT Level II certification or higher, such as CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, or equivalent
- At least two years of experience in PC support, help desk, desktop support, or a related IT support role
- Experience supporting PC, workstation, and server hardware and software, including network connectivity and Windows administration
- Current certification in Microsoft Windows 10/11, Microsoft Server 2016/2019, or Microsoft Modern Desktop Administrator
- Ability to work onsite at Fort Leavenworth, Kansas
Nice to have
- Associate's degree in Computer Science, Information Systems, Information Technology, or a related field
- Department of Defense environment experience
- Experience supporting mission-critical systems and VIP end users
- Strong communication, organizational, troubleshooting, and prioritization skills
Culture & Benefits
- Paid holidays and paid time off
- Medical, dental, and vision coverage
- Company-paid short- and long-term disability and life insurance
- Retirement benefits and referral bonuses
- Certification reimbursement and relocation reimbursement incentive
- Work-life balance and employee well-being focus
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →