Sales Operations Analyst

TL;DR

Sales Operations Analyst (Semiconductor Foundry): Manage sales processes, back-office operations, and communication between customers, sales teams, and factories to optimize revenue and supply with an accent on demand forecasting, order management, and analytics. Focus on designing analytics for sales planning, building data sets for strategic insights, and enhancing business hirify.globalligence tools.

Primary Location: Malaysia, Penang (Hybrid work model: split time on-site at assigned hirify.global site and off-site)

Company

hirify.global Foundry provides state-of-the-art semiconductor manufacturing, process technology, and supply chain for AI-era products through a global factory network.

What you will do

• Manage sales processes, back-office tasks, order types, invoicing, JIRA requests, and expedite/change requests.
• Handle demand RTF/PRF activities with customers and act as communication conduit between customers, sales, business units, and factories.
• Design and execute analytics for forecasting, budgeting, planning, and sales operations.
• Build data sets, deliver strategic insights, and improve data quality, governance, and availability cross-functionally.
• Develop business processes for customer supply chain management and compliance tracking.
• Review sales data to identify issues, drive resolutions, enhance BI visualization/reporting, and deliver training on sales processes.

Requirements

• Location: Malaysia, Penang (Hybrid: on-site at assigned hirify.global site required)
• Strong understanding of semiconductor wafer foundry operations, FPGA, and industry best practices.
• Familiarity with ERP systems in semiconductor manufacturing (e.g., SAP ECC or S/4 HANA).
• Hands-on experience in SAP Sales and Distribution - Order management or Certification in SAP S/4 HANA (SD).
• Advanced working knowledge of Excel.

Nice to have

• Experience with Foundry.
• Understanding of supply management, demand forecasting, and operations.

Culture & Benefits

• Hybrid work model eligible.
• Part of worldwide factory network focused on technology enablement and customer service.
• Commitment to ethical hiring and Responsible Business Alliance (RBA) compliance.